Knowledge Base

  1. Artiste Registration 

    1. I'm a novice and need advice
    2. How to register - start here
    3. Different types of registration
  2. The application process 

    1. What questions are we going to ask you?
    2. Can I register in any other way?
    3. Are my details secure?
    4. How do I edit something once it's been saved?
    5. Why do I need a mobile and email address?
  3. The Approval process 

    1. How long does it take to be approved?
    2. Once approved how long am I registered for?
  4. Online application technical issues 

    1. Having trouble getting to my application for the first time
    2. Having trouble logging back in to finish my application
    3. National insurance number entered is already on our system message
    4. Do I have to complete the application all at once?
    5. Still stuck - need technical help?
  5. Application form terms explained 

    1. What is a Double?
    2. What is a Stand In?
    3. What is a Walk On?
    4. Why do you ask about nudity?
  6. Urgent casting call help 

    1. Urgent Casting Photo help
    2. If I apply for an urgent casting am I on your books?
    3. What's the difference between an Urgent Casting and being a priority artiste
  7. Essential reading for Approved Artistes 

    1. FAQs regarding Tax, National Insurance, Tax Returns, Employment Status and Benefits
    2. Measurement guidelines - READ THIS FIRST
    3. I've worked for you before am I still on your books?
    4. Do I have to fill in all my details again?
  8. About money and payments 

    1. Artiste Payment FAQs
    2. How long does it takes to get paid
    3. Daily earnings
    4. How payment works
    5. How do I give you my bank details for payments?
  9. Agency deductions and fees 

    1. What commission do you take?
    2. Why do you charge an admin fee?
    3. Do I have to pay a fee if I don't get a job?
    4. Do I pay anything upfront?
    5. What about VAT (Value Added Tax)
  10. National Insurance deductions 

    1. Why do I need a National Insurance Number?
    2. How do I apply for a National Insurance number?
    3. National Insurance deductions explained
    4. National Insurance, what's the difference between Class 1, 2, 3 and 4
  11. Employment status and Tax 

    1. What happens with tax?
    2. As an extra will I be employed or self employed?
    3. Do you provide P45s/P60s?
  12. Help uploading documents 

    1. How to upload your passport ID
    2. Why do I need to give you my passport details?
    3. What if I don't have a passport?
    4. What if I'm from a Non EU country?
    5. What countries are EU and Non-EU?
  13. Taking Measurements - Women 

    1. Women - What measurements do I need?
    2. How to measure your height accurately
    3. How to take a "head" measurement - women
    4. How to take a "neck" measurement - women
    5. How to take a "chest/bust" measurment - women
  14. Taking Measurements - Men 

    1. Men - What measurements do I need?
    2. How to measure your height accurately
    3. How to take a "head" measurement - men
    4. How to take a "neck" measurement - men
    5. How to take a "chest" measurement - men
  15. About regions 

    1. Can I be registered in more than one region?
    2. What do you consider London and the South East?
    3. What do you consider to be South West England?
    4. What do you consider to be the Midlands?
    5. What do you consider North East England
  16. Photos - Choosing and Guidance 

    1. Photo guidance - READ THIS FIRST
    2. Minimum tech photo requirements
    3. Good photos - guidelines
    4. Bad photos - what not to use
    5. What is a Portrait image and what is landscape?
  17. Basic Disclosure Certificate 

    1. What is a Basic Disclosure certificate and why do I need one ?
    2. How do I Apply for a Basic Disclosure Certificate ?
    3. How do I show show Casting Collective my Basic Disclosure certificate ?
    4. I have a standard or enhanced disclosure certificate - not basic, is this OK ?
  18. Organiser help 

    1. How to login to your organiser
    2. Calender help - your availability
    3. How to change your personal details
    4. How to change your photos
    5. Your earnings help
  19. How the agency operates 

    1. What kind of work do you offer?
    2. Can I be with more than one agency?
    3. Do I need to belong to a union?
    4. Where will our photos appear?
  20. Procedure and protocol for job offers 

    1. How will I receive job offers?
    2. What do I do in an emergency and can't make a booking?
    3. Can I put myself forward for two jobs on the same day?
    4. What is a pencil booking?
    5. What is a confirmed booking?
  21. Availability for work 

    1. What if I'm unavailable for a period of time?
    2. What if I become permanently unavailable?
    3. I have a full time job, can I do this work in my time off?
  22. Getting more work 

    1. How can I improve my number of work offers?
    2. Do you own a uniform ?
    3. How much work can I expect to be offered?
    4. Can I 'check in' for work?
  23. The filming day 

    1. How long is a normal filming day?
    2. What hours are a nightshoot?
    3. What is a split day?
    4. What time will I finish?
  24. Ways to contact us 

    1. I have a pay enquiry
    2. I would like to speak to someone
    3. I have a complaint
    4. Can I come in and see you in the office?
  25. All articles 

    1. What commission do you take?
    2. What happens with tax?
    3. What is a Double?
    4. Can I be registered in more than one region?
    5. How will I receive job offers?

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