What do I do in an emergency and can't make a booking?

WARNING: Please think very carefully before dropping out. 

We will always treat you as a professional artiste and in return expect a level of professionalism from you when working for us. It is extremely important that you attend all bookings and arrive on time.

Dropping out of any booking without good reason may result in the casting team thinking twice about booking you for future work.

Non-attendance and lateness are very damaging to our professional reputation so we enforce a strict ‘three strikes’ and you're out rule. 

If any Artiste does not attend two different bookings within a 12 month period then a written warning will be given. If the Artiste then fails to attend a third booking in that 12 month period this will result in automatic removal from our books.

However, if it's an unavoidable emergency and you need to drop out of a job it's important you tell us as soon as possible. 
  • In office hours: You need to call the office on 020 8962 0099 and speak to the person who booked you. 
  • Out of office hours: If at any point you think you cannot attend a booking and it's out of hours, you MUST call the person who booked you on their emergency mobile number to explain. You will find this on your emailed details.
Our office hours are Monday to Friday 10am to 6pm.
A full list of all our emails and contacts can be found HERE:

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