However, if it's an emergency and you need to drop out of a job it's important you tell us as soon as possible.
In office hours you can call the office on 020 8962 0099 and speak to the person who booked you. With every job booked you will receive an emergency mobile number on the emailed details.
If at any point you think you cannot attend a booking and it's out of hours, you MUST call that number to explain.
If you do have to drop out because of illness or emergency, do not email or text or call the office out of hours as we won't get the message in time and more than likely we will have to replace you.