Non-attendance and lateness are very damaging to our professional reputation so we enforce a strict ‘three strikes’ and you're out rule.
If any Artiste does not attend two different bookings within a 12 month period then a written warning will be given. If the Artiste then fails to attend a third booking in that 12 month period this will result in automatic removal from our books.
However, if it's an unavoidable emergency and you need to drop out of a job it's important you tell us as soon as possible.
- In office hours: You need to call the office on 020 8962 0099 and speak to the person who booked you.
- Out of office hours: If at any point you think you cannot attend a booking and it's out of hours, you MUST call the person who booked you on their emergency mobile number to explain. You will find this on your emailed details.