If you get stuck:
If you think something is not working as it should:
- What happened/didn't happen and be specific about what step in the process you were on.
- What did you see/error messages / blank screen?
- Can you screenshot it? (see 'how to' underneath)
Once you have sent that email it would be helpful if you could also:
- Click on this link: http://supportdetails.com/ At the top fill in your name, email address and put email@example.com as the recipient's email and send details. This will send us a quick report of the computer and browser you are using.
How to do a screenshot:
- Windows users: How to do a screenshot
- Mac users: How to do a screenshot
- iPhone and iPad users: How to do a screenshot