Still stuck or needing technical help

If you get stuck:


If you are not sure how to answer a question or just need help. Please email help@castingcollective.co.uk So that we can help you quickly, try to be as specific as possible about what the problem is.

If you think something is not working as it should:


We need your feedback to help. Please email help@castingcollective.co.uk

In the email tell us:
  • What happened/didn't happen and be specific about what step in the process you were on.
  • What did you see/error messages / blank screen?
  • Can you screenshot it? (see 'how to' underneath)

Once you have sent that email it would be helpful if you could also:

How to do a screenshot:

Have a different question? We have over 100 answers for you: here

Feedback and Knowledge Base