Privacy Policy for Supporting Artistes

The Casting Collective recognises that personal privacy is an important issue, and we support the protection of internet privacy as required by UK legislation.

Personal information is neither captured nor stored without the prior consent of artistes. Any personal information that you provide to us will be used only for the purpose stated at the time we request it. We will not sell, license or trade your personal information to others.

We take data protection seriously at the Casting Collective. This policy is written to help you understand what data we collect and store, how long we keep it for and how we use it. We also give you information about your rights with regards to data.

If you have a question regarding data or would like to exercise any of your rights with regards to your data then please contact datarequest@castingcollective.co.uk

What data we collect

We collect data from you during the application process. This data includes:

• Your name, telephone, email address. We collect this data so that we can contact you about possible jobs.
• Your National Insurance number, unique tax reference, passport details, where applicable visa details and your address. We collect this data so that we can confirm you have a right to work in the UK as is our legal responsibility.
• Other data such as measurements, skills, experience & photos of you. This information is used during the casting process.
• Details of your next of kin. This information is required for when you are working on set.

Once you are approved we also:

• Collect a scan of your passport page and if applicable Visa scan. This is to confirm your eligibility to work and a legal requirement.
• Collect your bank details – this is so we can pay you for the work that you do.
• Request that you obtain and upload a basic disclosure certificate. This is optional – but some productions require that supporting artistes have one.
• Request additional photographs of you. These are optional and are for the purposes of trying to get you more work.

Once you have been approved you will have access to the organiser where you will be able to update your personal data at any time. This is a web based system accessible on any device.

Who has access to your data

The Casting Collective bookers have access to and use your data in order to cast you for jobs. In addition, we pass on some of your data (such as skills, measurements and experience) to production companies for the purposes of casting you.

When you work on a job we provide production companies with your name and mobile number so that they can communicate with you on the day (this is generally only used in situations that require it. For example, if you are running late the AD may phone you. However, generally, all communication will be between yourself and the booker of the production).

Once you have worked, our accountant has access to your bank details in order to pay you.

By law, we are also required to retain and provide some of your data to HMRC.

We will never sell or share any of your details with any third party organisation for marketing purposes. The data that you provide to us is used for the sole purpose of casting you for work and shared only with production companies for that purpose. We have agreements in place to make sure that these companies follow all local data protection laws and provisions.

How long we keep your data

How long we retain your data, depends on whether you have completed an application, are registered with us and whether you have worked for us.

If you have started but not completed an application with us:
We will remove all of the data you have supplied to us within 30 days of inaction. You are also able to log back into your application before that time and request removal.

If you have completed an application as a priority artiste and been approved:
We will retain your data for up to 3 years after you have been approved. You are able to request removal before this time (see below). We are required to maintain some of your data if you have worked for us.

If you have completed an application as an urgent artiste and been approved:
We will retain your data for up to 3 years after you have been approved. You are able to request removal before this time (see below). We are required to maintain some of your data if you have worked for us.

Your rights

Accessing your data

You have the right to request the data we hold on you. To do this please write to us at the address below.

Changing the data we hold on you

We want to make it as easy as possible for you to change the data that we hold on you. If you are a priority artiste, you can manage this yourself by logging into your online organiser. Here you will be able to update all the key information we have collected such as email address, telephone, address as well as secondary information such as skills, measurements and experience. Also during the annual renewal process we will ask you to confirm (and sometimes re-enter) this information so that your details are up to date.

If you are an urgent applicant or if you believe that any information we are holding on you is incorrect or incomplete and are struggling to correct it yourself please email us as soon as possible to [email protected]

We will correct any information which was found to be incorrect promptly.

Removing your data

You have the right to remove your data. If you are a priority artiste you can do this yourself anytime by accessing your online organiser and visiting the link to remove yourself. Once that step has been completed we will remove you from our systems within 30 days.

Alternatively, you can email [email protected] from the email address that you have registered with and include your full name and reason for removal. We will remove you from our systems within 30 days.

It is worth noting that we are required by law to retain some information. For example, if you have worked for us we are required to keep some information to pass onto HMRC. This information will be kept solely for that purpose.

Restrict or object to the processing of your data

Please contact us if you would like to exercise one of these rights with the reasons for the restriction or objection and we will respond within 30 days.

Exporting your data

Please contact us if you would like to exercise this right and we will respond within 30 days.

Withdrawing your consent

You have given us permission to process your data for the purposes of finding you work on TV, film and commercial productions. You have the right to withdraw that consent at any point. If you are a priority artiste you can do this yourself anytime by accessing your online organiser and visiting the link to remove yourself. Once that step has been completed we will remove you from our systems within 30 days.

Alternatively, you can email removeme@castingcollective.co.uk from the email address that you have registered with and include your full name and reason for removal. We will remove you from our systems within 30 days.

Under these conditions, we will no longer offer you work.

If you have a complaint

If you have a complaint about how we are holding or processing your data please email directors@castingcollective.co.uk in the first instance. We will attempt to rectify in a timely manner.

Or write to us at The Directors, The Casting Collective Ltd, Gensurco House, 3-5 Spafield Street, London, EC1R 4QB

This Privacy Statement may be updated from time to time as and when necessary to meet legal requirements, so please check back for the latest version.

More information about how to make a complaint is provided by the Information Commissioner’s Office (ICO) and can be viewed here. There also have information about how to raise a complaint with them if you feel that we have not resolved your matter satisfactorily.

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