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Casting Collective Artiste Help
Get in touch:
Questions about current bookings:
So we can answer your question quickly, it is best to contact
the team member who booked you
HERE
If you are not sure who to contact, you can send an email
team@castingcollective.co.uk
Technical questions or any question not related to a booking:
email
help@castingcollective.co.uk
Payment enquiry:
Fill in the online payment form
HERE:
http://castingcollective.co.uk/pay
Helpful Reading:
How we work guide:
read this
A - Z of onset key terms:
read this
Studio directions:
read this
Rates of Pay guide:
read this
Login to update us:
Artiste Organiser:
Login
Document Uploader:
Login
Our website:
www.castingcollective.co.uk
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Still stuck?
Browse our Artiste FAQ's knowledgebase below, or try finding a keyword using search.
Knowledge Base
Essential reading for approved artistes
→
Changes to Terms and Conditions
Measurement guidelines
Photo guidance
Things you can't change online yourself
Help get Casting Collective emails to your inbox
Brexit changes for applications
→
UK, EU, Irish and Non-EU Right to Work differences
UK passport holder applications and right to work
Irish passport holder applications and right to work
EU passport holder applications and right to work
Non EU passport holder applications and right to work
6 articles
→
Legal and Compliance
→
FAQs regarding Tax, National Insurance, Tax Returns, Employment Status and Benefits
GDPR and Privacy
Covid 19
Artiste registration
→
New Artistes needing advice
Pitfalls for new Supporting Artistes
How to register - start here
Different types of registration
Can I register in any other way
Artiste how and when to re-register
→
I've worked for you before am I still on your books
Do I have to fill in all my details again
Why can't we reuse old photos
The application process
→
What questions are we going to ask you
Are my details secure
How do I edit something once it's been saved
Why do I need a mobile and email address
Why do you ask about nudity
The approval process
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How long does it take to be approved
Once approved how long am I registered for
Online application technical issues
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Having trouble starting my application for the first time
Having trouble logging back in to finish my application
National insurance number entered is already on our system message
Do I have to complete the application all at once
Still stuck or needing technical help
Onset terms explained
→
Definitions - Background, Walk Ons, Featured Artiste
Different bookings - shift call, costume fitting, castings, filming day
What is a Double
What is a Stand In
Urgent casting call help
→
Urgent Casting Photo help
If I apply for an urgent casting am I on your books
Difference between Urgent Castings and Priority Artistes
About money and payments
→
Artiste Payment FAQs
How long does it takes to get paid
Daily earnings
How do I give you my bank details for payments
How payment works
Agency deductions and fees
→
What commission do you take
Do I have to pay a fee if I don't get a job
Do I pay anything upfront
What about VAT (Value Added Tax)
National Insurance deductions
→
Why do I need a National Insurance Number
How do I apply for a National Insurance number
National Insurance deductions explained
National Insurance, what's the difference between Class 1, 2, 3 and 4
Employment status and tax
→
What happens with tax
As an extra will I be employed or self employed
Do you provide P45s/P60s
Help uploading documents
→
How to upload your passport ID
Visa and right to work information for EU and Non EU citizens
Why do I need to give you my passport details
UK Citizen without a passport
Help with Selfies
6 articles
→
Taking measurements - Women
→
Women - What measurements do I need
How to measure your height accurately
How to take a "head" measurement - women
How to take a "neck" measurement - women
How to take a "chest/bust" measurment - women
9 articles
→
Taking measurements - Men
→
Men - What measurements do I need
How to measure your height accurately
How to take a "head" measurement - men
How to take a "neck" measurement - men
How to take a "chest" measurement - men
9 articles
→
About regions
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Can I be registered in more than one region
Can I change the regional book I've registered in
I have two UK bases, which should I register under
Can I register if I live outside the UK
What do you consider London and the South East
9 articles
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Photos - choosing and guidance
→
Additional Photos you can upload
Minimum tech photo requirements
Good photos - guidelines
Bad photos - what not to use
What is a Portrait image and what is landscape
18 articles
→
Basic Disclosure Certificate
→
What is a Basic Disclosure certificate and why do I need one
How to apply for a Basic Disclosure Certificate
How to share your Basic Disclosure certificate with us
Standard or enhanced disclosure certificates
Organiser help
→
How to login to your organiser
Calender help - your availability
How to change your personal details
How to change your photos
Your earnings help
How the agency operates
→
What kind of work do you offer
Can I be with more than one agency
Do I need to belong to a union
Where will our photos appear
Do you represent children
Procedure and protocol for job offers
→
How will I receive job offers
What do I do in an emergency and can't make a booking
Can I put myself forward for two jobs on the same day
What is a pencil booking
What is a confirmed booking
Availability for work
→
What if I'm unavailable for a period of time
What if I become permanently unavailable
Full time job, can I do this work in my time off
Getting more work
→
How can I improve my number of work offers
Do you own a uniform
How much work can I expect to be offered
Can I 'check in' for work
The filming day
→
How long is a normal filming day
What hours are a nightshoot
What time will I finish
Ways to contact us
→
I have a pay enquiry
Contacting us - Artistes
Contacting us - not an Artiste
I have a complaint
Can I come in and see you
All articles
→
What commission do you take
What happens with tax
Can I be registered in more than one region
How will I receive job offers
How can I improve my number of work offers
143 articles
→
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Knowledge Base
Essential reading for approved artistes
5
articles
Brexit changes for applications
6
articles
Legal and Compliance
3
articles
Artiste registration
5
articles
Artiste how and when to re-register
3
articles
The application process
5
articles
The approval process
2
articles
Online application technical issues
5
articles
Onset terms explained
4
articles
Urgent casting call help
3
articles
About money and payments
5
articles
Agency deductions and fees
4
articles
National Insurance deductions
4
articles
Employment status and tax
3
articles
Help uploading documents
6
articles
Taking measurements - Women
9
articles
Taking measurements - Men
9
articles
About regions
9
articles
Photos - choosing and guidance
18
articles
Basic Disclosure Certificate
4
articles
Organiser help
5
articles
How the agency operates
5
articles
Procedure and protocol for job offers
5
articles
Availability for work
3
articles
Getting more work
4
articles
The filming day
3
articles
Ways to contact us
5
articles
All articles
Casting Collective