Still stuck - need technical help?

Search the questions and answers in our knowledge base first. We have answers to over 100 frequently asked questions.

If you are still stuck and you think something is not working as it should, we need your feedback to help:

Please email registration@castingcollective.co.uk the following details:

  • 1. What happened / didn't happen and be specific about what step in the process you were on.
  • 2. What did you see / error messages / blank screen ?
  • 3. Can you screen shot it? (see 'how to' underneath)

Once you have sent that email it would be helpful if you could also:

How to do a screenshot:


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